Sue Knapp has over 30 years of experience providing assistance to public, private, and specialized transportation operators and policy makers, on all levels of government and throughout the country. Her areas of expertise include fixed route transit service planning, paratransit design, accessibility, human service transportation coordination, development of state program management and policy, performance evaluation, compliance with federal program requirements, funding and fare policy, and transit security.

Sue Knapp also has a background in transit research and has led a number of projects for the Transportation Cooperative Research Program (TCRP), National Cooperative Highway Research Program (NCHRP), and Federal Transit Administration (FTA).