Through many studies of specialized transportation, including services for the elderly, individuals with disabilities, lower income, and other transportation disadvantaged persons, our studies have addressed local, regional, and state-wide services structures, involving a wide range of providers, and ways to better coordinate services. Important to many of such studies is an understanding of the differing approaches to costing services, given agency or provider objectives and funding sources, so that full costs can be analyzed

photo of the entry into a small bus

Public transportation services planning

For more than 50 urban areas, small cities and rural areas, we have completed Transportation Development Plans (TDPs), strategic plans, or detailed transit service plans, which have included transit needs analysis, transit service potential, analysis of current services, performance assessment, ridership demand forecasting, development of alternatives, fare analysis, costing of alternatives, preparation of budget forecasts, capital and facility needs assessment and planning, organizational and institutional planning, and implementation plans.

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ADA paratransit coordination and compliance

These efforts have included training for fixed-route access, complementary paratransit services, Americans with Disabilities Act (ADA) paratransit eligibility and certification, service coordination with human service transportation, and intercity and commuter bus accessibility for a range of client agencies.

photo of a man in a wheelchair boarding a city bus

Accessible taxi services

The KFH Group has worked in a wide variety of capacities related to taxi service. Examples of projects include assisting with implementation of accessible cabs in Washington, D.C. through a New Freedom grant, developing the Taxi Access program in the Baltimore area, assisting the rural transit system in Texarkana, Texas, in developing late night taxi service through a JARC grant, and conducting training and technical assistance for the Taxicab, Limousine & Paratransit Association (TLPA).

Paratransit planning and performance evaluation

Through studies in major metropolitan regions, small urban cities, and rural areas, we have conducted needs analysis, demand forecasting, development of new service plans, costing, implementation planning, and organizational issues for general public and specialized paratransit programs.

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Bus stop facilities inventory, assessment and improvement planning

KFH Group has inventoried, assessed, and recommended improvements for over 15,000 bus stops in the following jurisdictions: Alexandria, Arlington County and the Cities of Alexandria, Fairfax, and Falls Church, Virginia; Corpus Christie, Texas; Maui, Hawaii; Montgomery County and Prince George’s County, Maryland; and Washington, D.C. Our assessments and recommendations focused on pedestrian safety, accessibility for people with disabilities, passenger amenities, and signage information.

photo of a bus stop assessment under way

Transit research and program development

For over 25 years, KFH Group Principals and staff have been performing transit research studies encompassing national, federal, and state interests. We have developed toolkits and users guides, including efforts for a number of Transportation Research Board projects under the Transit Cooperative Research Program (TCRP) and National Cooperative Highway Research Program (NCHRP).

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“Intelligent Transportation Systems” technology

From studies ranging from development of specifications for computerized scheduling software and Mobile Data Terminals (MDT), software procurement, implementation of Intelligent Transportation Systems (ITS) strategies, and training for management and staff of urban and rural paratransit programs, KFH Group has developed a strong background in advanced technologies for paratransit services.

photo of a neighborhood shuttle bus

Training seminars for transit managers, operators, and users

We have prepared and presented training seminars on topics ranging from dispatcher training, advanced technology for scheduling and dispatch, sensitivity training and user training to enable persons with disabilities to utilize fixed-route transit, service planning, and performance evaluation for state transit associations, the Community Transportation Association of America (CTAA), and state departments of transportation, among others.

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Intercity bus planning and policy analysis

KFH Group has a recognized expertise in the intercity bus industry, including analysis of industry trends, regulatory issues and policy, linkages with rural public transportation, intermodal connectivity, accessibility, and facility and terminal assessment and improvement, through statewide studies, federal research projects, and assistance to private carriers.

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Welfare-to-Work transportation planning

Through statewide and community-level studies on transportation for welfare-to-work and job access, KFH Group has developed innovative Geographic Information Systems (GIS) tools to depict locations of work-ready individuals and work/training sites overlaid with transit routes to maximize transit utilization. We have also prepared service and organizational plans for reverse commute services connecting inner-city neighborhoods with suburban employment and have or are preparing statewide Job Access and Reverse Commute plans in Maryland, Delaware, and Vermont.

Statewide planning, policy, and needs assessment

The KFH Group and Principals have conducted statewide studies for a number of states, focusing on community-level transportation, suburban and rural areas, intercity bus services, paratransit programs as well as statewide transit policy and funding. These have included studies in Maryland, Vermont, Ohio, Virginia, Michigan, New Jersey, Nebraska, Delaware, and Georgia.

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Public transportation costing studies, fare policy and pricing analysis

Based on various cost and financial planning studies as well as through TDPs, we are well-versed in cost allocation formulas, fare and pricing sensitivity studies, and funding policy analysis.

Planning for suburbanizing areas

In a number of studies, including those for Little Rock, Arkansas and Denton, Texas, we have assisted transportation programs make the transition from rural to suburban, where hybrid forms of transit or paratransit may be the most appropriate to meet emerging needs.

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College and tourist transit area and parking plans

For tourist communities such as Williamsburg, Virginia and college campus settings including a consortium of 12 colleges in the Baltimore area, we have developed comprehensive plans to develop and encourage transit, including parking pricing with shuttle service design.

Technical assistance to transit operators

Through Federal or state programs such as the Rural Technical Assistance Program (RTAP), Multi-State Technical Assistance Program (MTAP), and other Federal Transit Administration-funded technical assistance programs, KFH Group has staffed hotlines, developed newsletters, managed conferences, administered lending libraries of training and other materials, and provided direct short-term assistance on particular issues such as fare policy or needs analysis.

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