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Consultants to the transit industry |
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Examples of Projects The following list provides a small sample
of the hundreds of projects KFH Group has conducted since 1995. ·
Statewide
Transit Planning Services for the Maryland Transit Administration ·
Arkansas
Coordinated Public Transit-Human Services Transportation Plans ·
Bus
Stop Facility Inventory and Monitoring for Montgomery County, Maryland ·
Paratransit
Performance Review and Plan for Baltimore’s Maryland Transit Administration
·
Short-Range
Transit Plan for Durham Area Transit Authority, North Carolina |
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Statewide Transit Planning Services
for the Maryland Transit Administration KFH Group has been the prime contractor for
several three-year task order agreements to provide transit planning services
for the Maryland Transit Administration.
Projects conducted under these contracts contract include state and
regional coordination plans, local transportation development plans,
triennial and compliance reviews, regional ITS demonstration assistance, and
assistance to MTA’s Mobility Paratransit division in the areas of data
collection, compilation and quantitative analysis. |
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Intercity and Rural-To-Urban Public
Transportation Network Plan for the Washington State Department of
Transportation KFH Group prepared the statewide intercity and
rural-to-urban bus plan for the Washington State Department of
Transportation. This comprehensive
effort involved a complete inventory of intercity services, an assessment of
need based on demographics and population density, identification of key potential
destinations, examination of changes in the network over time, and an
extensive outreach effort to rural and urban transit operations, regional
planning agencies, human service agencies, Medicaid transportation brokers,
and private for-profit intercity bus and airport service providers. The plan provides a basis for funding
intercity projects, including rural feeder services. |
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Business Plan Development Services
for the Public Transportation Division, Texas Department of Transportation KFH Group, in conjunction with Cambridge
Systematics, developed a Business Plan for the TxDOT Public Transportation Division
including planning, coordination, and allocating resources for the provision
of statewide public transportation services.
The purpose of the plan was to integrate public transportation
planning and other TxDOT division planning processes; achieve cost effective
use of local, state, and federal resources; demonstrate internal and external
operational efficiencies and improve performance; ensure improved services
and communications to all customers and stakeholders; and develop
recommendations for an administrative structure which will ensure that future
operations and funding streams are transparent to the people who use the
services. The business plan includes a
strategic plan, a review of best management practices at other state public
transit divisions, an operational review of the division, and ultimately an
operational plan for change. |
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Arkansas
Coordinated Public Transit-Human Services Transportation Plans for the
Arkansas Transit Association and Arkansas Highway and Transportation Department The KFH Group is conducting five regional
coordination plans to meet the coordination requirements of SAFETEA-LU in
Arkansas. This planning process meets
all FTA requirements and includes an
extensive outreach effort in each region, a detailed review of demographics and land uses to assist in the
identification of needs; a review of existing services and the current level
of coordination; the development of strategies and service alternatives. The final product will be a detailed report
addressing a wide variety of coordination projects that will lead to the goal
of more and better service. |
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Bus Stop Facility Inventory and Monitoring for
Montgomery County, Maryland’s Department of Works and Transportation KFH Group conducted a full inventory of all
5,500 bus stops, transfer centers, and park and ride lots in the County. Utilizing electronic hand-held units, KFH
Group geospatially mapped the location of each bus stop and collected
information on accessibility, safety, amenities, and signage. We assessed each bus stop, made
recommendations for improvements, and developed an implementation plan for
the improvements. KFH Group is currently
monitoring the implementation of the recommendations. |
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Paratransit
Performance Review and Plan for Baltimore’s Maryland Transit Administration KFH Group
conducted a full performance review and five year plan for the Baltimore Americans
with Disabilities Act paratransit program.
This study included a detailed performance review of all aspects of
the program which included operations, planning, eligibility certification,
and paratransit software. Coordination
of services with Medicaid and other agencies was an essential component. KFH Group provided significant hands-on
assistance to ensure that the recommendations were followed. As part of this study, the KFH Group
completed a five year plan to determine the future direction of the program. |
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Management Practices at Small Urban
and Rural Public Transportation Systems for the Transportation Research
Board, Transit Cooperative Research Program Under the TCRP
G-5 project, the KFH Group team identified an array of management principles
and techniques for use by small urban and rural systems, to assist in
managing their transportation services and to develop an easy to use toolkit
for transit managers. The toolkit
includes guidance for the small transit manager on a new way of thinking
about managing their transit system -- focusing on the needs of customers,
who are the riders, and potential riders in the community. It is organized around customer service attribute
categories (reliability, safety/security, convenience and accessibility,
comfort and cleanliness, understandability, affordability, and empathy) and
includes a comprehensive glossary and bibliography. This toolkit was published as TCRP
Report 54: Transit Manager Tool Kit for
Rural and Small Urban Transportation Systems. |
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Short-Range Transit Plan for Durham Area
Transit Authority and the City of Durham, North Carolina This
project focused on improving existing DATA transit services for the captive
rider in the City of Durham and capturing more of the choice rider
market. Organizational recommendations
focused on the marketing and planning efforts of the program, including
community and image marketing, service monitoring, and coordination of
services with the public school system.
Service initiatives included the use of non-traditional service
delivery models to attract new markets and to decrease the level of demand on
the paratransit service, the use of feeder services to complement the
mainline service, and park and ride express service to attract a new commuter
market. The plan made recommendations
for additional revenue sources, passenger amenities, and fare policy and
multi-trip pricing. |
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