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Consultants to the transit industry |
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Examples of Projects The following list provides a small sample
of the hundreds of projects KFH Group has conducted since 1995. ·
Statewide
Transit Planning Services for the Maryland Transit Administration ·
Arkansas
Coordinated Public Transit-Human Services Transportation Plans ·
Bus
Stop Facility Inventory and Monitoring for Montgomery County, Maryland ·
Paratransit
Performance Review and Plan for Baltimore’s Maryland Transit Administration
·
Short-Range
Transit Plan for Durham Area Transit Authority, North Carolina |
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Statewide Transit Planning Services for
the Maryland Transit Administration KFH Group has been the prime contractor for
several three-year task order agreements to provide transit planning services
for the Maryland Transit Administration.
Projects conducted under these contracts contract include state and
regional coordination plans, local transportation development plans,
triennial and compliance reviews, regional ITS demonstration assistance, and
assistance to MTA’s Mobility Paratransit division in the areas of data
collection, compilation and quantitative analysis. |
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Intercity and Rural-To-Urban Public
Transportation Network Plan for the Washington State Department of
Transportation KFH Group prepared the statewide intercity
and rural-to-urban bus plan for the Washington State Department of
Transportation. This comprehensive
effort involved a complete inventory of intercity services, an assessment of
need based on demographics and population density, identification of key
potential destinations, examination of changes in the network over time, and
an extensive outreach effort to rural and urban transit operations, regional
planning agencies, human service agencies, Medicaid transportation brokers,
and private for-profit intercity bus and airport service providers. The plan provides a basis for funding
intercity projects, including rural feeder services. |
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Business Plan Development Services for
the Public Transportation Division, Texas Department of Transportation KFH Group, in conjunction with Cambridge
Systematics, developed a Business Plan for the TxDOT Public Transportation
Division including planning, coordination, and allocating resources for the
provision of statewide public transportation services. The purpose of the plan was to integrate
public transportation planning and other TxDOT division planning processes;
achieve cost effective use of local, state, and federal resources;
demonstrate internal and external operational efficiencies and improve
performance; ensure improved services and communications to all customers and
stakeholders; and develop recommendations for an administrative structure
which will ensure that future operations and funding streams are transparent
to the people who use the services.
The business plan includes a strategic plan, a review of best
management practices at other state public transit divisions, an operational
review of the division, and ultimately an operational plan for change. |
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Arkansas
Coordinated Public Transit-Human Services Transportation Plans for the
Arkansas Transit Association and Arkansas Highway and Transportation
Department The KFH Group is conducting five regional
coordination plans to meet the coordination requirements of SAFETEA-LU in
Arkansas. This planning process meets
all FTA requirements and includes an
extensive outreach effort in each region, a detailed review of demographics and land uses to assist in the
identification of needs; a review of existing services and the current level
of coordination; the development of strategies and service alternatives. The final product will be a detailed report
addressing a wide variety of coordination projects that will lead to the goal
of more and better service. |
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Bus Stop Facility Inventory and Monitoring
for Montgomery County, Maryland’s Department of Works and Transportation KFH Group conducted a full inventory of all
5,500 bus stops, transfer centers, and park and ride lots in the County. Utilizing electronic hand-held units, KFH Group
geospatially mapped the location of each bus stop and collected information
on accessibility, safety, amenities, and signage. We assessed each bus stop, made
recommendations for improvements, and developed an implementation plan for
the improvements. KFH Group is
currently monitoring the implementation of the recommendations. |
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Paratransit
Performance Review and Plan for Baltimore’s Maryland Transit Administration KFH Group conducted
a full performance review and five year plan for the Baltimore Americans with
Disabilities Act paratransit program.
This study included a detailed performance review of all aspects of
the program which included operations, planning, eligibility certification,
and paratransit software. Coordination
of services with Medicaid and other agencies was an essential component. KFH Group provided significant hands-on
assistance to ensure that the recommendations were followed. As part of this study, the KFH Group
completed a five year plan to determine the future direction of the program. |
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Management Practices at Small Urban
and Rural Public Transportation Systems for the Transportation Research
Board, Transit Cooperative Research Program Under the
TCRP G-5 project, the KFH Group team identified an array of management
principles and techniques for use by small urban and rural systems, to assist
in managing their transportation services and to develop an easy to use
toolkit for transit managers. The
toolkit includes guidance for the small transit manager on a new way of
thinking about managing their transit system -- focusing on the needs of
customers, who are the riders, and potential riders in the community. It is organized around customer service
attribute categories (reliability, safety/security, convenience and
accessibility, comfort and cleanliness, understandability, affordability, and
empathy) and includes a comprehensive glossary and bibliography. This toolkit was published as TCRP
Report 54: Transit Manager Tool Kit for
Rural and Small Urban Transportation Systems. |
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Short-Range Transit Plan for Durham
Area Transit Authority and the City of Durham, North Carolina This
project focused on improving existing DATA transit services for the captive
rider in the City of Durham and capturing more of the choice rider
market. Organizational recommendations
focused on the marketing and planning efforts of the program, including
community and image marketing, service monitoring, and coordination of
services with the public school system.
Service initiatives included the use of non-traditional service
delivery models to attract new markets and to decrease the level of demand on
the paratransit service, the use of feeder services to complement the
mainline service, and park and ride express service to attract a new commuter
market. The plan made recommendations
for additional revenue sources, passenger amenities, and fare policy and
multi-trip pricing. |
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Coordinated Public Transit-Human
Services Transportation Plan Development Training for the Michigan Public
Transit Association KFH Group
developed and conducted a training program for local agencies charged with
the development of the coordinated public transit-human services
transportation plans required by the FTA.
The training program involved delivery of four training workshops
across Michigan, as well as production of a handbook to be used as training
tool and a stand-alone manual. Topics
covered included identifying and engaging stakeholders, conducting
coordinated planning meetings, identifying and assessing travel needs,
identifying existing transportation resources, developing strategies and
potential projects, and forming an ongoing structure to lead plan
updates. In addition, the KFH Group
conducted outreach activities and handled all necessary logistics for the
workshops. |
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